Client Services Representative
Overview:
Legacy Wealth Associates, LLC is seeking a dedicated and professional Client Services Representative to join our growing team. This individual will play a vital role in ensuring a superior client experience by addressing inquiries, resolving concerns, and offering knowledgeable support. The ideal candidate will have a client-centric mindset and consistently strive to provide exceptional service in every interaction.
Key Responsibilities:
Manage Client Communications: Respond to inbound calls and emails, providing timely and effective support for client inquiries and service needs.
Client Success Consultation: Offer strategic guidance tailored to each client's unique goals to help them optimize the use of our products and services.
Maintain Product Expertise: Serve as a knowledgeable resource, ensuring clients receive accurate, relevant, and up-to-date information.
- Track Interactions: Log and document all client communications in our internal systems to support cross-functional collaboration and relationship management.
Qualifications:
Experience in a client support role (preferred)
Excellent written and verbal communication skills
Strong problem-solving abilities and a proactive, positive attitude
Committed to delivering exceptional service that exceeds client expectations
- Strong time-management and organizational skills
About Legacy Wealth Associates, LLC:
Legacy Wealth Associates, LLC is a trusted leader in the financial services industry, dedicated to helping families build lasting financial stability and generational wealth.
We foster a company culture rooted in empowerment, integrity, and legacy building, where our team members are encouraged to grow personally and professionally.
Employee Benefits Include:
Health insurance
Retirement savings options
Remote work opportunities
Access to professional development and training
Corporate discounts
Paid travel and attendance to exclusive industry seminars and conferences
If you're passionate about delivering outstanding service and want to be part of a mission-driven team, we invite you to apply and grow with Legacy Wealth Associates.